415 Reviews Found
Confirmed Sales Customer
it was awesome! adam was so nice and got everything i needed :)
Halleigh L.
BIG PRAIRIE
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Confirmed Sales Customer
We have purchased 5 Buicks from Paul Toth & he always helps choose he right car for our needs. Excellent service department too. Wouldn't go to any other dealer.
Anthony S.
BRUNSWICK
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Confirmed Sales Customer
Ernie was very knowledgeable and professional, was a pleasure doing business with him
Robert C.
NORTH CANTON
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Confirmed Service Customer
My Buick Encore GX was at your shop for 6 weeks bad fuel pump and then some. I was told the delay was finding parts. When it was ready to pick I was told they didn't have my paperwork ready with details of what was done. I have called x2 still waiting on someone to call me back or waiting on my paperwork in the mail. Neither has happen. Very disappointed
Virginia T.
BRUNSWICK
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Confirmed Sales Customer
Tim Harnett at Medina Auto Mall was an outstanding sales rep. We had visited several other area dealerships that left us disappointed in their approach to making a sale without revealing the actual price and financing options/rates, even after repeated requests for the same. They seemed to only be interested in making a sale and "what payment do you want?" Who wants to buy something as big as a car without knowing the true, total price, including all options...not revealing many options until after giving a price which then increased the actual cost? Their sales tactics seemed borderline dishonest, and at the least, off-putting in completing a sale with them as if it was a favor to them at any cost. Tim was patient, really listened to and answered our questions, and worked hard to make sure we were treated fairly. His professional attitude and honesty is what all dealers should strive to practice in every customer interaction whether it leads to a sale or not. For us, it made all the difference.
Jean M.
LITCHFIELD
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Confirmed Service Customer
I was in and out in a timely fashion and everyone I encountered was very pleasant.
Gregory S.
MEDINA
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Confirmed Sales Customer
Great experience overall. Had to wait a while to get information on my car but ended up being very happy with the outcome! Tim was very nice and helpful. I will definitely recommend to family and friends.
Cheryl G.
MIDDLEBURG HTS
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Confirmed Sales Customer
Salesman Tim Hartnett put in the time and effort to make my deal happen. Sales manager and finance department also made this process very smooth.
Matthew G.
BUCYRUS
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Confirmed Sales Customer
Scott was great! He really helped us get to where we wanted to be! Finance was great also. We will be back to get vehicles again!
Emily F.
JEROMESVILLE
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Confirmed Sales Customer
I am completely satisfied with my experience. Zack Graham did an excellent job in completing my transaction.
John M.
BRUNSWICK
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Confirmed Sales Customer
Salesman and sales manager did a great job
Robert T.
PARMA HEIGHTS
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Confirmed Service Customer
Efficient and personable when scheduling via phone and at checkin on day of service. Spacious lounge for waiting. Finished as expected.
Melanie R.
BRUNSWICK