The Dealership is always ready with a good welcome. Never have to wait for service (Mary Look does a great job) They always have a shuttle car ready to take me where I need to be and pick me up at the requested time.
Eddie was great to work with. Eddie was able to answer questions and truly find the best for for our family. Eddie was available whenever a question came up and answered it thoroughly. Couldn't ask for a better experience.
Steve was awesome! He gave me all the information I needed to make my decision and I never felt that he was being deceitful, which I have experienced from other dealerships. Will recommend Steve to all my friends and family.
Charlie was very professional, knowledgeable, personable, and extremely helpful. He took plenty of time explaining all of the vehicle's features and amenities before we left the dealership. He's an excellent salesman.
At the recommendation of a co worker that purchased his vehicles from Medina Auto Mall, I contact Shannen Andreff. Between my 2 visits, I was out of the dealership and into my new Buick Encore in less than 4 hrs! And on top of that Shannen brought the final paperwork and car to me... that was awesome! That is customer service at it finest and I an a happy and appreciative customer at my finest!! Thank you Shannen for taking such good care of me.. it has left a lasting good impression on me.
Steve Caruso and the team so far have gone above and beyond what my family expected in the process of getting our new vehicle. We will definitly be returning in the future for our vehicle needs, And have already recommended you to our family and friends.