Customer Reviews

Loved the complimentary coffee and Wi-Fi

They were very nice overall

Mary is always great

As always Mary and company did an outstanding job!!

Great experience. From Brad my salesman to the top.

The dealership did a good job on finding and making repairs. I cannot believe the rear wheel bearings went bad at 45,000 miles already and is not repairable under a GM warranty yet . Was going to upgrade to a new 2019 Buick soon but after the rear wheel bearings went at 45,000 miles might look at Honda my son has a SUV Honda and he has 83,000 miles and things that went on it were cover so far.

I am happy

This was our first lease experience. It was very smooth thanks to Chris Peacock. He facilitated things very nicely.

good guys

Mary is very helpful, and keeps you updated, and she answers her phone, which is uncommon these days. Also my car doesn't have grease marks, and scuffs which is appreciated, thanks for the good service.

My sales rep was Steve Caruso. He was helpful, courteous, informative, and a pleasure to work with. I would highly recommend him to my friends as well as the Medina Auto Mall.

Was impressed with the shuttle service that was provided

Everything was great

Mary Looks and the rest of the staff always take good care of me.

always a pleasure.. Adam is always on top of what we need.

Andy & Vince handled my emergency immediately & did not ruin our vacation.

The new coffee machine is awesome. Staff was all extremely polite. The showroom was impeccably clean.

Great service, made it fast and easy.

There were multiple mistakes made, not the least of which was the wrong VIN # on the sales sheet. I also caught mistakes in the price as entered before we signed which caused delays. We needed to request these be corrected so my bank and insurance had the correct info. They seemed to be juggling too many things during the time our deal was being worked out. I appreciated them delivering the car as that was a nice courtesy.

Excellent service. Addressed the issues I had with the car and did so in a timely manner. Appreciated the use of a courtesy vehicle while mine was being worked on. Service rep, Andy was outstanding.