Customer Reviews

This was probably the easiest purchase process that I have ever been a part of. Maybe I just picked a good time to come in, but I was done within 2 hours from start to finish (came in on a Monday). Sales and Finance staff was great.

I had a great experience at Medina Auto Mall. Ian went above and beyond; from answering all of my questions, requests, and delivering exactly what I needed. I am very appreciative of what Ian did for me I would recommend Medina Auto Mall.

This was my 3rd or 4th vehicle I got from Travis. Also easy to work with. Good communication. Very pleasant, thorough and kind.

Haley and the manager were very helpful and carried out everything we had spoke about very smoothly.

patrick was extremely easy to deal with

I have dealt with Medina Auto Mall for over 20 years and have always come away happy. I even compared leasing, a few times in the past, with other dealerships but they never tempted me in the least. Everyone at Medina Auto Mall is pleasant, respectful and helpful. I can't rave enough about Jeff Gircsis and Joe Martin . . . . they are the absolute best!!! Also, the Service Department is great. I highly recommend Medina Auto Mall.

Fast, not much wait time

Adam Herout was great with helping me with my new purchase! I appreciate the thoughtful and very timely help throughout the process.

Everyone at the dealership was great to do business with. Haley, our sales person was exceptional.

This is my second purchase from Ian Gant at Medina Auto Mall. He is very professional and very thorough. Will purchase from him again in the future.

Answered all questions in a straight forward way

fast friendly excellent service

Very friendly and knowledgeable staff

mechanic was nice but just because they cannot duplicate my problem doesn't mean it doesn't exist. There is a TSB on my car about the transmission shuttering and rough shift when cold, it recommends a different kind of oil be put in. Spent 3 hours waiting only to leave in disbelief that no a couple of quarts of trans fluid was too much to ask for after spend 54 k on a new car with less than 8500 miles on it. PIP 5608J

My experience was Excellent!! Zachary was my salesman, and he is amazing! This is my 2nd lease with Zachary, he worked some amazing numbers for me! So far, no complaints on my New Buick Encore GX!! Also, no complaints on Zachary, he is a great salesman!! Give him a raise!!

Ian Gant is the most professional car salesperson I have ever had the pleasure of doing business with! He took his time to help me get a great deal on a Buick Envision lease! I definitely will recommend him to anyone looking for a car.

Doin “A” work so far. Mary has held true on all - good job.

I had a wonderful experience, Is your staff was awesome, ryan is an excellent sales person, You will have a customer for life. Thank you.

I had a great experience and my sales guy Tim Heartnet made it happen. Tim asked what I wanted in my car and there was one on the lot. The finance manager had all the paperwork ready to sign and go. My experience was smooth, quick and easy. Thank you

Mary was great to deal with. She was able to get me in for a brake issue very quickly. It seems like the issue is fixed.