Customer Reviews

Your advertisement was straight forward. I was expecting some smoke and mirrors but it was real. The dealer took me for a test drive and within an hour the deal was done.

I believe it took a long time for an oil change & tire rotation. There were a lot of people waiting. Perhaps it was over booked.

Eddie makes the experience of buying a car relaxing and simple. You hear stories about buying a car especially when it is your frist time, but not at this dealership. Everyone was laid back and cracking jokes. Made the experience enjoyable.

always good service

Very professional staff. Easy to schedule and timely completion of services!

Sales rep was extremely knowledgeable and courteous. Made my purchasing experience memorable

All services are performed well and Kim the cashier is very nice

Everyone I interacted with at Medina Auto Mall was professional and knowledgeable. I also appreciated that there were no high pressure sales tactics. Additionally, the prices just couldn't be beat at other dealerships.

Service was quick and complete!

Sam was a good salesman everything went smooth

Raydon was very helpful and informative! I appreciated everything he did in the process of purchasing my new Buick Encore. He found the perfect car with all of the options that I required in my new vehicle. Thanks!

Always courteous and professional.

I always have a great experience there. I stop in for car washes when needed and always have a nice chat with my salesman. Everyone does a great job.

Everything about my experience at the Medina Auto Mall was first-class, all the way!!! I was in need of a new car, as my 2000 Toyota Camry was starting to show its age (with over 208,000 miles)...I saw your ad in the Cleveland Plain Dealer newspaper for The Buick Encore Preferred model that I eventually wound up with (and am still in love with), called and spoke directly with your (Outstanding!) Sales and Leasing Consultant Ray (Rayshon) Chambers and straightaway made an appointment with him the very same day!

Needed routine maintenance. Was offered a shuttle home if I didn?t want to wait. Since I was told the wait would be no longer than 90 mins, I chose to wait. It was done in under 90 mins, as promised.

It was great!

I like the no B.S. and pushy ness from my salesmen Chris Peacock. I will return just to deal with him. Thanks Chris!

I spent a long time waiting on my tonneau cover to be installed as well as have the plates put on. I was there almost 3 hours for my scheduled appointment.

Great experience with our sales person (Gooch) Have bought several cars from him Will continue to come back Keep up the good work

I appreciate the ease of the experience with the Body Shop. Bob and Jenny are awesome! Got my car back in perfect condition! Thank you!