Customer Reviews

The Dealership is always ready with a good welcome. Never have to wait for service (Mary Look does a great job) They always have a shuttle car ready to take me where I need to be and pick me up at the requested time.

To MUCH TO LIST

Everyone was so friendly and helpful

Steve was fantastic! He delivered the Acadia to my home and explained, in detail, everything I needed to know about my new car. I look forward to continued excellent service offered by him.

Eddie was great to work with. Eddie was able to answer questions and truly find the best for for our family. Eddie was available whenever a question came up and answered it thoroughly. Couldn't ask for a better experience.

Steve was awesome! He gave me all the information I needed to make my decision and I never felt that he was being deceitful, which I have experienced from other dealerships. Will recommend Steve to all my friends and family.

Very easy and helpful will definitely recommend

They were responsive to my "short" notice request for an appointment and the service provided was excellent.

Appointment on time and didn't take all day. Was in and out. Talked with my salesman, (Charlie) was as friendly, just as he was the first time we met.

Awesome. And a free car wash. They even put tire shine on My tires. Great

No issues

I had a great experience working with Chris Peacock. He was professional and worked to get me the car that fit best for my family.

Charlie was very professional, knowledgeable, personable, and extremely helpful. He took plenty of time explaining all of the vehicle's features and amenities before we left the dealership. He's an excellent salesman.

Sales person was excellent. One thing that could be better tho. The lot they store the cars on is a gravel pit. The cars get a white dust on them when it's dry, and a white film when wet.

Adam was wonderful. He was able to get us exactly what we wanted. The process was fast and easy!

Awesome experience!

It took too long to change oil

At the recommendation of a co worker that purchased his vehicles from Medina Auto Mall, I contact Shannen Andreff. Between my 2 visits, I was out of the dealership and into my new Buick Encore in less than 4 hrs! And on top of that Shannen brought the final paperwork and car to me... that was awesome! That is customer service at it finest and I an a happy and appreciative customer at my finest!! Thank you Shannen for taking such good care of me.. it has left a lasting good impression on me.

Steve Caruso and the team so far have gone above and beyond what my family expected in the process of getting our new vehicle. We will definitly be returning in the future for our vehicle needs, And have already recommended you to our family and friends.

Pleasurable experience.