Customer Reviews

the transaction went very smooth. Everyone was nice and new their jobs perfectly. It made the experience very easy.

Tim Hartnett was excellent. He gave me his cell number and we talked multiple times back and fourth to finalize the deal. Not once did he act like i bothered him in any way. If i called and he wasnt available he always called me back immediately. Ive recommended my family and friends to deal with Tim in the future.

Mary and Nick#3 are fabulous individuals, Mary keeps in contact with me about status of work being done (ie) part being shipped from Cincinnati will arrive the next day. Nick#3 does excellent work, he keeps me informed on the condition of vehicle. I throughly trust both Mary and Nick#3, they both have earned my RESPECT. GREAT JOB.

Great experience, Hayley and Pete were just wonderful in getting me into a new vehicle, making it a pleasant experience! Haley did a great job going over different options and making sure I was comfortable with my new vehicle prior to leaving. Thank You!!

People were friendly, sales people were knowledgeable and overall experience was positive.

This was my first car purchase and Adam was fantastic start to finish. I would definitely recommend him & the dealership.

I was very pleased ! Great customer service and Danny Brickner went above and beyond and I would recommend Medina Auto ,Medina Ohio It was worth the drive ! Thank You I love my new Buick

A good sales experience.

Eddie Q was great. Extremely helpful and professional. Although i am not sure about leasing a car, he was very helpful and answered all my questions.

My appointment Was at 9:30am so I dropped my car off the night before. I had to call at 1:30 and was told then that my car was still not ready. Finally received a call at 4:30 that it was done. I was not able to pick my car up until later due to my kids activities. I just don’t understand why it took all day to get my car done when I had a 9:30 appointment and was told an hour and a half. It just doesn’t seem appropriate to have someone make an appointment if it takes all day for an oil change. Other than the extended time the staff is usually pretty nice and helpful.

I hit a deer and Bob Sanford in the body shop handled everything for me. Made the whole process easy and without any issues.

Haley a our salesperson was awesome

In reviewing my bill they didn't use my reward points, but in checking my account the points were deducted. I will check with the service department on this.

My sales person worked very hard to make my purchase a reality. The finance gentleman also made the purchase effortless

Jack and the Manager behind closed doors were fantastic and we are very happy with our first purchase from Medina Auto Mall

Tim was great.

Very friendly people.

Friendly, fast service.

My experience with Medina Auto Mall was amazing. Excellent work team. I appreciate everything they did for me specially the salesman who made everything possible Jack Hunt thank you very much. Medina Auto Mall, I sincerely recommend it.

My sales rep was professional and went above and beyond to help me purchase my new car. She even showed me her personal car because the one I wanted wasn’t on site. The paperwork process was quick and easy as well. My only complaint was that my brand new vehicle already had 520 miles but not the end of the world.