Charlie is amazing. He was patient and kind. Never pushy. He spent quality time with us to make the car buying experience easy and enjoyable. He went above and beyond to make sure I understood the features of the car, and arranged for small repairs that were necessary to satisfy us as customers. He followed-up with me after the purchase and clearly communicated the steps of the leasing process. I would definitely return and lease or buy another car from Charlie in the future. Thank you for a wonderful customer experience.