As always , 5th car with Medina Auto Mall , Tim Rollins is outstanding. The process is for the most part fast and simple. Everything is explained in simple terms. Any questions where answered without any hesitation. Will definitely be back for any future purchases.
Not sure but looks like the tires were not rotated even-though I did advise the service department to do so with the oil change. My receipt shows tire rotation but the tires on the drivers side were stained by a automatic car wash track recently. These tires, on the left side of my car are still stained with the rusty color from the car wash.
Adam always goes above and beyond to make our buying experience an easy one and this is our 5th vehicle purchased from him. The service dept has great friendly people working there to when I come in for regular maintenance.
Medina Auto Mall always treats me courteously and promptly. Just curious, though:
Why were the radio and air conditioning turned on and the steering wheel and seat moved when the car was in for a routine LOF and tire rotation? Not a serious complaint but unless it had to be road tested these things didn't need to be readjusted in my opinion.
I came into service totally unexpected because of a flat tire.I also needed service but again did not have an appointment. I spoke with Mary who at the time was the only advisor working. As busy as she was she took the time to take care of me immediately. She did a great job realizing my problem and took care of all my needs while my vehicle was there. She communicated with me timely and was very professional. Thanks Mary.