It was pretty much flawless from start to finish. As soon as I entered the building a manager pleasantly greeted me. I told him what I was looking for. He immediately checked into the availability. I was then introduced by the manager to a salesperson that would continue to assist me. I was taken to the lot and shown the vehicles I was interested in and was offered to test drive either one or both. I was not examined and needed proof of my license & insurance to make copies prior as many dealers insist before you test drive a vehicle. Being assisted while driving with my sales person, he was very polite and knowledgeable and was able to answer most all my questions. If he didn't know the answer he politely offered and said he would find out and did! Everyone was very courteous!