Confirmed Service Customer
I was in 7/28/23 for 25,000 miles check and oil change and less than a week later my 2021 Buick Enclave muffler went. When I came in, they said I have to wait 3 weeks for a muffler and am scheduled 8-31-23. The sound is getting louder and I have to drive an hour to work and another hour back from Conneaut, Ohio. It is ridiculous for such a new vehicle and extremely loud for me to start my car and go to work at 5am! Please see about a sooner appointment.
Marianne R.
GATES MILLS,
OH
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Mary in customer service is always great about getting everything on the car taken care of from top to bottom the car is always serviced properly . I ...
Confirmed Service Customer
Mary Looks does a fantastic job of providing service. I have come to greatly appreciate her.
Confirmed Service Customer
Pleasant environment. Service check in and the actual service was timely and upgraded all that was needed.
Confirmed Service Customer
From the time that you check your car in until the work is completed this is a first class operation. You are kept informed of the progress at all tim...