I was unable to get my car to release the parking brake. After calling the service department, Mary told me if I was able to get down to the dealership, then they would be able to get me in a car until mine was fixed. She gave me the number to roadside service and walked me through everything. 35 minutes later, I walked into the service department and they had a car for me. To make everything even better, they drove my car back to me when it was ready for pickup! Excellent and impressive customer service. Thank you so much!