Please do not force someone to write a review before they can continue with your survey. Checking boxes and skipping over a review box should be sufficient.
Your service people are outstanding
They were courteous and provided a loaner for a week. Took care of TSB for the front control arms. Always have had a good experience with their servic...
Your service people are friendly and understand my needs.
always great service in the service department
If you really want customers to respond to your surveys you shouldn't require them to explain their reasoning for their response(s).
The only difficulty was I use a rollator to walk around so one of the guys was kind enough to lift it up the steps for me to get into the waiting area...